Privacy Policy

Passive Fire Group Ltd is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information in line with UK GDPR.

Who We Are

Passive Fire Group Ltd is the data controller responsible for your personal data.

If you have any questions, please contact us using the details at the end of this policy.

What Data We Collect

We may collect and process the following information:

Names (individuals and companies)
Contact details (address, phone number, email)
Business information relevant to projects or enquiries
Financial details (for payments and invoicing only)

How We Collect Your Data

We collect data when you:

Contact us via phone, email, or website
Request a quote or service
Enter into a contract with us
Use our website (via cookies and analytics tools)

How We Use Your Data

We use your personal data to:

Provide quotations and services
Manage projects and communicate with you
Process invoices and payments
Maintain our business records

Legal Basis for Processing

We process your data under the following lawful bases:

Contractual obligation – to provide services you request
Legal obligation – to comply with tax and accounting laws
Legitimate interests – to operate and improve our business

Sharing Your Data

We only share your data where necessary and with trusted third parties, such as:

Accountants and professional advisors
IT and system providers (e.g. email, secure storage)

All third parties are required to respect the security of your data and comply with data protection laws.

We do not sell or trade your personal data.

Data Storage & Retention

We only keep your data for as long as necessary:

General business data: up to 2 years (reviewed regularly)
Financial records: up to 7 years (legal requirement)

All data is stored securely and protected against unauthorised access.

Our website uses cookies to improve user experience and monitor website performance. You can control or disable cookies through your browser settings. For more information, visit the Information Commissioner's Office website.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Request transfer of your data
Withdraw consent at any time (where applicable)

To exercise your rights, please contact us.

Complaints

If you are unhappy with how we handle your data, you can contact the Information Commissioner's Office:

Phone: 0303 123 1113
Website: https://ico.org.uk

If you have any questions about this Privacy Policy or your data, please contact:

Passive Fire Group Ltd
admin@passivefiregroup.com

Unit 2 Tyler Close, Normanton, West Yorkshire, WF6 1RL

020 3355 0064

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.